General Terms and Conditions

Terms and Conditions
Chiropractie Rugcentra A.B. van Beest D.C. B.V.

1. Applicability

These Terms and Conditions apply to all appointments, examinations and treatments provided by Chiropractie Rugcentra A.B. van Beest D.C. B.V., unless otherwise agreed in writing.

2. Appointments and Cancellations

Appointments can be made by telephone, online or at our reception desk.

If you are unable to attend your appointment, please notify us at least 24 hours in advance. In the event of a late cancellation or failure to attend an appointment, we may charge a fee, provided that the applicable charges have been clearly communicated beforehand.

3. Examinations and Treatments

Our chiropractors strive to provide the best possible care, tailored to your individual needs and circumstances. However, we cannot guarantee any specific treatment outcome.

We expect you to share relevant information about your health, including any changes in your medical condition, with your chiropractor.

All examinations and treatments are carried out on the basis of your informed consent.

4. Fees and Payments

Our current fees are available on our website and at our reception desk.

Payment is generally required immediately after your appointment, unless otherwise agreed.

You are personally responsible for payment, regardless of whether your health insurance provider reimburses the treatment in full, in part or not at all.

5. Privacy and Patient Information

We handle your personal and medical information carefully and confidentially, in accordance with applicable data protection legislation.

For more information, please refer to our Privacy Policy at www.rugcentrum.nl.

6. Complaints

Your satisfaction with our care is important to us. If you have a complaint, we recommend discussing it with your chiropractor or contacting our practice first.

We are unable to provide free treatments.

Pain or discomfort following a treatment may occur as a result of the treatment itself and your body’s response to it.

Our chiropractors are affiliated with either the Dutch Chiropractic Federation (DCF) or the Nederlandse Chiropractoren Associatie (NCA).

The applicable complaints and dispute resolution procedure depends on the professional association your chiropractor is affiliated with.

7. Liability

Our practice is liable for damages to the extent that such liability can be attributed to us under applicable law.

These Terms and Conditions do not limit the statutory rights of patients.

8. Governing Law

Our services are governed by Dutch law.

Chiropractie Rugcentra A.B. van Beest D.C. B.V.
Nassaulaan 3a, 6006 PB Weert
The Netherlands
Chamber of Commerce registration number: 12047903
Telephone: +31 (0)495 545345
Email: secretariaat@rugcentrum.nl

Version: October 2026

Questions or want to make a (first) appointment?

"For years I struggled with back complaints due to intensive sports. On a Friday afternoon I visited the no-obligation walk-in consultation, and a treatment plan was drawn up. I was given exercises, and after two appointments I no longer had any complaints at all!"

Ruud Koesman
Locatie Eindhoven

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